How we collect, use, and protect your personal information.
We collect information you provide during registration (name, email, mobile), application forms (personal details, documents), and usage data (login times, pages visited). We do not collect payment card details — all payments go through Cashfree's secure gateway.
Your information is used to process government service applications, communicate application status updates, improve our services, and ensure platform security. We do not sell your personal data to third parties.
We use SSL encryption, secure servers, and industry-standard security practices to protect your data. Our payment gateway Cashfree is PCI-DSS compliant. We regularly audit our security practices.
We use session cookies for authentication and preference cookies to improve your experience. You can disable cookies in your browser settings, though some features may not function properly.
We retain your account data as long as your account is active. Application data is retained for 5 years for record-keeping purposes. You may request deletion of your account and data by contacting support.
We use Cashfree for payments, Tawk.to for live chat, and Google Analytics for usage insights. These services have their own privacy policies that govern their data practices.
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at privacy@publicsewa.online or +91-7209737779.
For privacy concerns: privacy@publicsewa.online | +91-7209737779